In a recent interview with Adrian Allen, Director of Akriga, we delved deep into what makes this digital development company a standout choice for businesses facing complex marketing or operational challenges. Akriga, known for transforming tough problems into simple digital tools and powerful websites, has carved a niche in delivering tailored solutions to their customers’ needs. Here’s a comprehensive look at our conversation and the key takeaways.
A unique approach to problem-solving
Curiosity-driven solutions
Adrian Allen emphasised the importance of curiosity in their approach. Akriga starts every project with a series of probing questions to understand their customer’s business intricacies. This diagnostic stage, filled with “Why?” and “How?” questions, allows them to unearth the root of the problem. By sifting through introspective answers and interviewing different team members, they piece together a clear picture of the challenges at hand.
Consultative process
Following the initial discovery phase, Akriga drafts a detailed proposal outlining the technologies and solutions they plan to implement. They focus on creating a plan that’s measurable and aligned with the customer’s goals. Regular meetings ensure that the project stays on track, culminating in the crucial User Acceptance Testing (UAT) phase, where customers test the product to ensure it meets all requirements before going live.
Expert problem solvers
Akriga thrives on challenges. Their passion for solving difficult problems translates into innovative and successful outcomes. Making them an invaluable partner for IT support companies looking to deliver exceptional results to their clients.
Your clients will love you working with Akriga
Expertise and experience
With over two decades of experience, Akriga has honed their skills in delivering exceptional digital solutions. Their portfolio includes projects for top global pharmaceutical companies and in various sectors like health and publishing as well as small to medium sized companies (SMEs) and marketing agencies or IT support companies. This extensive experience allows them to handle highly regulated environments and complex client needs efficiently.
Client-centric philosophy
Adrian highlighted that Akriga always puts the customer’s needs first. This philosophy ensures that they deliver solutions that not only meet but exceed expectations. By prioritising the customer’s goals, Akriga builds long-lasting relationships based on trust and satisfaction.
Clear communication
Akriga’s ability to communicate complex technical details in a simple and understandable manner sets them apart. This ensures that your clients are always informed and comfortable with the process, enhancing their overall experience.
Harmonious relationship
Akriga respects your expertise and complements your services without overstepping. This ensures a harmonious working relationship where you retain control and maximise efficiency.
An ideal partner for IT support companies
Akriga’s commitment to delivering tailored digital solutions, combined with their extensive experience and approach, makes them an ideal partner for IT support companies. By collaborating with Akriga, you can enhance your service offer, boost your reputation, and enjoy a seamless working relationship.
